iRule  Universal Remote Control

Support Center

Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

purchase device quote

Alessandro Dalla Aug 09, 2017 12:45PM EDT

Hi! I can't find in Builder any option to buy more devices quote. I have 25 devices and I need another one. How can I buy it? My account is 277@ihclub.com.br

Thank you

Alessandro

7 Community Answers

Best Answer
Alex Milogradov Aug 09, 2017 01:05PM EDT

Hi Alessandro,

Since this is a customer installer created account, additional handset and device quota needs to be purchased within the manager account.

View in conversation


Up 1 rated Down
Alex Milogradov Best Answer Aug 09, 2017 01:05PM EDT Builder & App Support Support
Hi Alessandro,

Since this is a customer installer created account, additional handset and device quota needs to be purchased within the manager account.
Up 0 rated Down
Alessandro Dalla Aug 09, 2017 01:54PM EDT
Thank You, Alex.
Up 0 rated Down
Alessandro Dalla Aug 09, 2017 03:07PM EDT
Alex,

I just received an email from IHC, the the company that sold me the iRule licence and they said: "We stop working with iRule 2 years ago and now we only support On Controls. If you need more than 25 devices you have to buy a On Controls licence for R$ 550,00 ( USD 170.00)!!! - Mr Mr Renan Nircles Carlos - IHC seller

I don't want pay 170 USD just for add a device!! Can you help me with it?

Thank You

Alessandro Dalla
Up 0 rated Down
Alex Milogradov Aug 09, 2017 03:13PM EDT Builder & App Support Support
Hi Alessandro,

How many devices do you need?
Up 0 rated Down
ALESSANDRO DALLA Aug 10, 2017 11:27AM EDT
Hi Alex,

Only one device more. Currently I have 25 and I need 26 devices.
Up 0 rated Down
Alex Milogradov Aug 10, 2017 11:40AM EDT Builder & App Support Support
Hi Alessandro,

You should be good now.



Alex
Up 0 rated Down
Alessandro Aug 10, 2017 12:00PM EDT
Thank You very much Alex!

Post Your Public Answer

Your name (required)
Your email address (required)
Answer (required)

Recent Discussions

Ajax-loader-small
customer-service@iruleathome.com
https://cdn.desk.com/
false
iruleathome
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
true
Invalid characters found
/customer/en/portal/articles/autocomplete
There was an error contacting Get Satisfaction
View All
0
discussions
replies
Questions
Ideas
Problems
Praise