iRule  Universal Remote Control

Support Center

Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

seven

Darren Rushton Apr 19, 2017 05:34AM EDT

why am i having so much difficulty restoring the seven template in to my builder keep getting error buy more devices but i have deleted all devices from my builder but contiue with error messages. basic account please help. i do have seven theme on my tablet but cat get it to restore now just to add seven to my phone. obviously it can be done on basic as i have a basic licence and seven on my tablet.

Up 1 rated Down
iRule Support Team Apr 19, 2017 08:15AM EDT Builder & App Support Support
Are you trying to merge with the existing tablet? Or are you replacing everything with two handsets from the backup file?
Up 0 rated Down
Darren Rushton Apr 19, 2017 11:31AM EDT
Hi

i have basically deleted all of my devices and trying to restore to a handset not merge as i am aware the devices contained in the seven irl would push me over my quota hence me starting with zero devices so again restore not merge.
Up 1 rated Down
iRule Support Team Apr 19, 2017 11:35AM EDT Builder & App Support Support
Please email support with your account username and the backup file you are attempting to restore.

Post Your Public Answer

Your name (required)
Your email address (required)
Answer (required)

Recent Discussions

Ajax-loader-small
customer-service@iruleathome.com
https://cdn.desk.com/
false
iruleathome
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
true
Invalid characters found
/customer/en/portal/articles/autocomplete
There was an error contacting Get Satisfaction
View All
0
discussions
replies
Questions
Ideas
Problems
Praise