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android app loses devices sometimes on wake

Fairfax McCandlish Mar 17, 2017 01:15AM EDT

I use iRule on Android and on iOS.

On my Nexus 7, sometimes on device wake the green connection symbol changes to a spinning icon for several seconds and then turns green. When this happens, the device buttons don't work.

I can get this to happen easily by toggling the Nexus 7's hardware suspend button, as seen in this video I took:

https://drive.google.com/file/d/0B3ONRRjBIxz8Y3BtS250dWVWTk0/view?usp=sharing

This happens even if I strip the number of panels, devices, and gateways down to a minimum.

This didn't happen for the first year or so I was using iRule on this device. Maybe a recent update to the app or the os has messed up the performance?

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Alex Milogradov Mar 17, 2017 09:52AM EDT Builder & App Support Support
That spinning icon is reconnection to gateways after sleep.
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Fairfax McCandlish Mar 20, 2017 11:46PM EDT
Thanks, any idea what change (on my end or otherwise) could be causing this period to stretch to 10+ seconds? I used iRule on this same tablet for over a year without this problem.

It is a huge UX issue that the buttons don't work until the tiny icon in the corner finishes spinning.
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Alex Milogradov Mar 21, 2017 08:58AM EDT Builder & App Support Support
From what we have seen in the past, it ended up a network issue with the router.
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Fairfax McCandlish Mar 22, 2017 11:48PM EDT
Probably right. Any idea what area of router settings to prod around in to address this?
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Alex Milogradov Mar 23, 2017 09:31AM EDT Builder & App Support Support
Resolution was to get a different router entirely.

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