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New Galaxy Tab S2 9.7"

Tod Hooker Dec 31, 2016 10:12PM EST

I've been using this for some time with no issue but I cannot get my new Galaxy Tab S2 to recognize any handset I enter. I've never had this issue before. I'm logged in with google account like other devices. I've tried just about every Galaxy handset option I can find.

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Alex Milogradov Jan 01, 2017 10:56AM EST Builder & App Support Support
Tod,

Make sure that the handset that is setup in the builder matches the resolution settings in the Settings of the app.

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