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Can't Sync IRule App To Builder

Jeff Polster Sep 21, 2016 12:20PM EDT

Never had this issue before. Haven't logged in to make any changes in about 9 months. I've always used the Google sign in process without issue. My password and user name are definitely correct. When I hit sync on the I Phone I'm directed to a page that tells me to be sure cookies are on. They are on. I have a Google+ profile but unsure if that matters based on forum entry's. Forum entry's on this subject don't help much.

I'm using app version 4.7.0 (4771) on an I Phone 6.

Please tell me how to log into your system.

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Alex Milogradov Sep 21, 2016 12:58PM EDT Builder & App Support Support
Jeff,

You are using Google+ login method, right?
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Jeffrey A Polster Oct 12, 2016 01:28PM EDT
I am using the "Sign In With Google" sign in button that appears under the "More" button in the remote app. NOT using Legacy sign in. Changing Cookies settings has no effect. I am able to sign in and out of my other apps that require Google sign in. I have no idea where to go with this at this point and I need to make some changes in my remote.
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iRule Support Team Oct 12, 2016 01:41PM EDT Builder & App Support Support
Have you tried emailing support directly instead of the open forum question? Unless, you would be ok with providing the username on your account here.

The email address is support@iruleathome.com

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